Technical Support includes helping you troubleshoot operation, performance and other technical issues. We are also here to answer questions about hotspot setup, using your hotspot and any other questions related to our devices.
You can call our support line toll-free at 877-216-9603, option 1, option 1. The Mobile Citizen technical support team is available Monday through Friday 8:00 a.m. – 5:00 p.m. MT. After hours and on weekends limited technical support is available at the same number through T-Mobile.