Effective Date: January 31, 2020
What Personal Information Do We Collect on Our Website?
Information You Volunteer. We collect the personal information you knowingly and voluntarily provide when you use our Website. For example, we collect the information you provide when you register on our Website, complete the “Contact Us” or “Getting Started” form on our Website, or otherwise voluntarily provide information to us. In addition, if you have signed up for the Mobile Citizen wireless broadband service (the “Service”), when you complete your registration process online, the information you provide (which may include your name, billing address, credit card number, email address, or other information) may be provided directly to our Service provider and shared with Mobile Citizen.
Information Sent to Us by Your Web Browser. We may collect information that is sent to us automatically by your web browser, such as your IP address, the address of the web page you were visiting when you accessed our Website, information on your operating system and browser, and the date and time of your visit. The information we receive depends on the settings on your web browser. The information provided by your browser does not identify you personally. We use this non-personal information primarily to create statistics that help us improve our Website and our business. However, if you have created a user profile by registering on our Website, we may link the information provided by your browser to information that identifies you personally. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs — which contain visitors’ IP addresses — with the appropriate investigative authorities who could use that information to trace and identify individuals.
How Do We Use Your Personal Information?
We use the personal information collected through our Website to provide information you may request, to respond to your inquiries, to improve our Website, to provide you with certain information or updates regarding the Service, for billing purposes, and for any other applicable purposes related to our business. We may, from time to time, use your personal information to send you information we believe may be of interest to you. We also use your personal information for security and fraud prevention purposes, to better understand our guests, to better market and advertise our services, and for other purposes as we may disclose to you at the time that we collect your personal information or to which you subsequently consent.
With Whom Do We Share Your Personal Information?
Anonymous or Aggregated Information. Mobile Citizen reserves the right to create and share aggregate reports on user demographics, Website traffic, and usage information with third parties administering advertising programs on our Website (“Third Parties”). We may inform these Third Parties of our analyses of our server logs, including details regarding Website usage and general information about our Website users. However, such disclosures will refer only to general, aggregate usage data from these analyses – never specific identifying information. This may allow these Third Parties to provide advertisements that are pertinent to our users’ needs, or to provide improvements to the Service or marketing thereof. Because we don’t track usage patterns in a manner which can be identified to individual users, no Third Party will ever have the right to know that a specific user clicked their ad or profile.
Modifying or Deleting Your Information. We respect your right to make choices about the ways we collect, use and disclose your personal information. You may update or modify your information, or request that we delete your information from our databases, at any time by visiting the “Contact Us” section of our Website or by sending an email to us at firstname.lastname@example.org.
Transfer of Data Abroad
If you are visiting this Website from a country other than the countries in which our servers are located (currently USA) the various communications will necessarily result in the transfer of information across international boundaries. By visiting our Website and communicating electronically with us, you consent to the processing, storage and transfer of your data as set out in this policy.
Third-Party Website Privacy Practices
Our Website is not intended for users under the age of 18, and we will not knowingly request personal information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any personal information. If we learn that someone under 13 has provided personal information to our Website, we will use reasonable efforts to remove such information from our databases.
Mobile Citizen uses industry-standard firewall and password-protection systems to protect its networks, and only authorized individuals have access to the personal information provided by our Website’s users. Our security and privacy policies are periodically reviewed and modified as necessary. However, please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our Website.